Commonly Asked
WHAT ARE YOUR OFFICE HOURS?
I ALREADY HAVE AN ACCOUNT WITH AIME IMPORTS. HOW DO I LOG IN TO THE WEBSITE?
- Click on Contact Us and send us an email requesting access.
- Call us at 800.445.9437
I’M INTERESTED IN OPENING AN ACCOUNT TO ORDER. WHAT DO I DO?
- We are open to the wholesale trade only. A valid resale number from your state is required. The minimum opening order is $1000.00. Subsequent minimum orders are $100 (a service charge will be applied if this subsequent minimum order amount is not met). Once you complete the new customer application provided via email/fax by our sales staff, you will receive an e-mail with your new Account Number as well as login instructions.
- Click on Contact Us or call us at 800.445.9437 to get started
- Fax order to 214.342.9759
- Email orders to info@aimeimports.com
HOW DO I ESTABLISH TERMS?
- Please contact our Accounting Department for further assistance. Call 1.800.445.9437 or email us at accounting@aimeimports.com.
WHAT IS MY LOG IN/PASSWORD?
- Click on Forgot Password on the Login page.
I’M HAVING TROUBLE WITH YOUR WEBSITE.
- Please feel free to email or give us a call and we will try to help! Call 1.800.445.9437.
HOW DO I GET PRICING INFORMATION?
- If you are an existing customer, to get pricing information you may simply:
- If you are not an existing customer, you will need to first establish an account with Aime Imports. Start here.
- Pricing are subjected to change without notice. Please contact us to confirm price information and quantity breaks. Â
HOW DO I GET MORE DETAILS ABOUT YOUR PRODUCTS?
- Although the product information on our website has been carefully checked for accuracy, typographical errors and omissions occur and are subject to correction. Also note that the colors displayed on your computer monitor may not accurately reflect the physical product color. If you're not too sure about a product's measurements or description, we invite you to Contact Us and we will be glad to help you find an answer.
I'M INTERESTED IN BUYING YOUR PRODUCTS BUT UNABLE TO MEET DEALER/APPLICATION REQUIREMENTS. WHAT CAN I DO?
WHAT IS CALIFORNIA PROP 65?
California Proposition 65, officially known as the Safe Drinking Water and Toxic Enforcement Act of 1986, is a California law passed by voters in November 1986 (approved by about 63% of voters). It is commonly referred to as Prop 65.
Its main purposes are:
- To protect California's drinking water sources from contamination by chemicals known to cause cancer, birth defects, or other reproductive harm.
- To require businesses to inform Californians about significant exposures to such chemicals, primarily through warnings.
The law has two core requirements for businesses:
- No discharges — Businesses cannot knowingly discharge or release listed chemicals into sources of drinking water (or anywhere that could reach them).
- Warnings — Businesses must provide "clear and reasonable" warnings before knowingly exposing anyone to a listed chemical above certain safe harbor levels (very low thresholds for "no significant risk").
The state maintains an official Proposition 65 list of chemicals (managed by the Office of Environmental Health Hazard Assessment — OEHHA), which includes over 900 substances (naturally occurring and synthetic). The list is updated periodically; as of late 2025, it was last significantly updated in December 2025.
How It Works in Practice
- If a product, service, workplace, or environmental exposure could cause someone in California to exceed the safe harbor level for a listed chemical, a warning is generally required.
- Warnings appear on many consumer products (e.g., electronics, furniture, jewelry, food packaging, cosmetics, supplements), in stores, on websites, or in workplaces — often as the familiar yellow triangle label saying WARNING: This product can expose you to chemicals including [chemical name], which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
- The goal is "right-to-know" — it empowers consumers with information and often pressures companies to reformulate products to remove or reduce the chemicals (rather than just add warnings).
Enforcement and Impact
- Enforced by the California Attorney General, district attorneys, and private citizens (who can file lawsuits after sending a 60-day notice).
- It has led to widespread changes in product formulations nationwide, as many companies avoid separate California-specific versions and reformulate for the entire U.S. market.
- Recent updates (effective 2025) include more detailed short-form warnings (now often requiring at least one specific chemical name) and clarifications for online/catalog sales, vehicle parts, etc.
For the most current details, including the full chemical list and warning guidelines, check the official OEHHA site:https://oehha.ca.gov/proposition-65or the warnings portal: https://www.p65warnings.ca.gov/
It's one of the most influential chemical disclosure laws in the U.S., even though it only directly applies in California.
